If you are having trouble installing Snap, you may have to go into your System Configuration. Press the Windows key then search for "msconfig". When it comes up, go into the "Boot" tab and make sure to deselect "Safe Boot". Reboot the computer and try installing it again. Hope this helps!
Good evening, Parsa. After discussing the problem further with my coworkers, it would perhaps be best if we attempt to troubleshoot the problem via video call. If it's not too inconvenient, would you like to schedule one? Available times are Monday to Thursday, starting from June 20 onwards.
Good morning, mrsdann. There can be a number of reasons why the motor is not functioning properly. As RBass noted, there may be some debris that is obstructing the motor. Further troubleshooting methods are outlined in this video here. Let me know if this helps!
First I would check for any obstructions in the motors and that the motors are making proper contact with the CoDrone board. This video goes over troubleshooting the motors. If it's still veering to the left, it may be that one of your motors on the left side is a bit slower. Try swapping a motor from the left to the right side. Make sure you keep the proper propeller orientation! The LED not lighting up may be due to a crash.
Were you trying to upload any specific code? CoDrone Pro ships with the default flight controller code installed. To run this code, follow the steps in this lesson on how to use the remote. If you were trying to upload your own code and it's not pairing, make sure you have the correct code to communicate with your drone which can be found here. You can also attach a screenshot of your code and it will help me see the issue.
For Windows 10, you will need to install the CP210x driver from Silicon Libs. Under Windows 10, choose the "Download VCP (2.3 MB)" option. Are you getting an error downloading the driver? Or has it been downloaded and it's not working? A screenshot of the error would also be very helpful. Thank you!