@raulromero ,
I responded on your other thread 🙂

@Willson We have a replacement on the way for you! However, the pictures would still be helpful for us. 🙂

@nporeddy ,
Do you want to code in Python or in Arduino? Uploading to the CoDrone remote requires the CP210x driver and Arduino installed. For Python, you only need the Bluetooth board. Let me know what platform you are trying to use, as well as any screenshots of the code you are trying to upload. Thanks!

@pgoodling ,

If you are having trouble installing Snap, you may have to go into your System Configuration. Press the Windows key then search for "msconfig". When it comes up, go into the "Boot" tab and make sure to deselect "Safe Boot". Reboot the computer and try installing it again. Hope this helps!

Good evening, Parsa. After discussing the problem further with my coworkers, it would perhaps be best if we attempt to troubleshoot the problem via video call. If it's not too inconvenient, would you like to schedule one? Available times are Monday to Thursday, starting from June 20 onwards.

Good morning, mrsdann. There can be a number of reasons why the motor is not functioning properly. As RBass noted, there may be some debris that is obstructing the motor. Further troubleshooting methods are outlined in this video here. Let me know if this helps!

@Mina ,
First I would check for any obstructions in the motors and that the motors are making proper contact with the CoDrone board. This video goes over troubleshooting the motors. If it's still veering to the left, it may be that one of your motors on the left side is a bit slower. Try swapping a motor from the left to the right side. Make sure you keep the proper propeller orientation! The LED not lighting up may be due to a crash.

@kb ,
Were you trying to upload any specific code? CoDrone Pro ships with the default flight controller code installed. To run this code, follow the steps in this lesson on how to use the remote. If you were trying to upload your own code and it's not pairing, make sure you have the correct code to communicate with your drone which can be found here. You can also attach a screenshot of your code and it will help me see the issue. 🙂

@jarthur1222 Glad to hear it's resolved!

@robolink_leila Thank you so much for the help. I am not sure if the calibration helped or the pictures showing the correct way the propellers should go. Either way, it is flying now!!

@kerryreed ,
For Windows 10, you will need to install the CP210x driver from Silicon Libs. Under Windows 10, choose the "Download VCP (2.3 MB)" option. Are you getting an error downloading the driver? Or has it been downloaded and it's not working? A screenshot of the error would also be very helpful. Thank you!

Hi @SaturnX ,
do you mind sending a screenshot of what you are trying to install with the error? I'm not quite sure which step you are referring to. Thanks! 🙂

When this has happened to me it's been due to a dodgy USB cable. A new cable usually sorts it.

@Innov7kids ,
I may be able to answer this question. Were you holding down the rest button while plugging it in?

@johnnytechknow ,
Unfortunately we do not support the drive mode using Snap or offer curriculum to use it. I suggest using the Petrone app.

@dconnell10 ,
Sorry for the delay! The propeller orientation should match what is in the diagram in Step 5 of this lesson. That should solve the problem. Let me know if you have any more questions!

@sgoodgame ,
That seems unusual. In that case, let's set up a support call here 🙂