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    As of September 2021, we have moved technical support to Robolink Help

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    Uploading code on MacBook Pro

    Rokit Smart Troubleshooting
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    • S
      sstranahan last edited by

      I'm teaching a summer program using the Rokit kits and some of my students with MacBook Pros (with, I assume, Mac OSX) are unable to upload code, instead getting a message that the programmer is not responding.

      0_1531914053276_rokit error.jpg

      We've followed the instructions for installing Arduino, downloading the Rokit files, and installing the CP210x driver - which other students on Windows and different models of Mac have done successfully. We've also double checked that the boards are connected and in programming mode and the right board and port have been selected. None of these issues seem to be responsible for the error as far as I can tell.

      Any help resolving this would be greatly appreciated, thank you.

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      • robolink_carl
        robolink_carl @sstranahan last edited by

        @sstranahan I believe if your port is not able to supply the proper current(probably just from general wear from other usb devices) then they are using the hub to regulate the power coming into the board.

        If the hub does not work I definitely suggest reinstalling the USB driver.

        This post goes over how to do this: click here

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        • S
          sstranahan @robolink_carl last edited by

          Hi @robolink_carl, that appears to be the download page for the CP210x driver.

          I have looked at their support pages and this topic suggests a USB hub might resolve the issue. I don't entirely understand how or why, but I'll try it in one of my next classes and let you know.

          robolink_carl 1 Reply Last reply Reply Quote 0
          • robolink_carl
            robolink_carl last edited by

            Hi @sstranahan please use the contents found in this blog to resolve this issue. Should you have any questions please contact me.

            S 1 Reply Last reply Reply Quote 0
            • R
              robolink_whoseop last edited by

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