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    As of September 2021, we have moved technical support to Robolink Help

    Welcome to the Robolink Community forum!

    You can post here to interact with others in the Robolink community. We're checking it weekly, and we'll respond to some messages. If you're looking for technical support, head over to Robolink Help.

    Received, Built, a few issues...

    Zumi
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    • robolink_leila
      robolink_leila @zumialgorithm last edited by

      @zumialgorithm Sorry about that! Please fill out this form to receive your replacement part. Let me know if you have any questions.

      1 Reply Last reply Reply Quote 1
      • Z
        zumialgorithm last edited by zumialgorithm

        Just started building Zumi with my Son and found that we do not have a mounting bracket. We have stopped at step 8 of quick start guide.

        robolink_leila 1 Reply Last reply Reply Quote 0
        • robolink_leila
          robolink_leila last edited by

          @wishek ,
          For the update issue reverting back to 1.0, could you take a video of the issue?

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          • robolink_leila
            robolink_leila last edited by

            @JetForMe We'll keep that in mind!

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            • J
              JetForMe @robolink_leila last edited by

              @robolink_leila Oh! Haha. Just goes to show you how important details are in a drawing. A tiny light grey border around the edges of the black square would help all the grey out as background and not switch.

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              • robolink_leila
                robolink_leila @JetForMe last edited by

                Hi @jetforme, the black part in the diagram is the switch. If it's to the left, it is in the off/charging position.

                J 1 Reply Last reply Reply Quote 1
                • J
                  JetForMe last edited by

                  Another issue: I think the last page of the manual incorrectly identifies the on/off switch positions.

                  robolink_leila 1 Reply Last reply Reply Quote 0
                  • J
                    JetForMe @robolink_leila last edited by

                    @robolink_leila Thanks, I found that video a couple days ago and used those steps.

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                    • robolink_leila
                      robolink_leila last edited by

                      @wishek ,
                      Thank you for your feedback! I've sent this over to the team and I will get back to you about the firmware version issue and the zumidashboard.ai issue. For charging the battery, plug in the USB and make sure to switch Zumi to the "off" position. A red LED will indicate that Zumi is charging.

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                      • robolink_leila
                        robolink_leila last edited by

                        @JetForMe ,
                        Refer to this video for an alternate build using only 2 long socket standoffs. We'll be sure to keep you updated on when the right parts should be coming in.

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          JetForMe last edited by JetForMe

                          Mine was dropped off in the last 20 minutes and I started building it, and ran into this exact problem. I don't have suitable standoffs in my inventory, and I’m not sure how some kid using this to learn is expected to.

                          Update: It seems perhaps the 3x long plug standoff can be used here, and the 2x socket standoff used later, in step 7.

                          Update 2: Ah, no, not quite. The forward standoff needs to be a socket type, as it needs to accept a screw from the top to hold the mounting bracket.

                          0_1565383354639_ZumiStandoffs.jpg

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