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    As of September 2021, we have moved technical support to Robolink Help

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    Zumi won’t connect to Wifi

    Zumi
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    • robolink_leila
      robolink_leila @young92117 last edited by

      @young92117
      Are you able to run offline?

      A Y 2 Replies Last reply Reply Quote 0
      • Y
        young92117 last edited by

        I still have same issue. Does anyone have solution for this issue or workaround?

        robolink_leila 1 Reply Last reply Reply Quote 0
        • J
          JetForMe @robolink_leila last edited by

          @robolink_leila Not sure if I'm having issues or not, but it seems to work. For example, I was able to run the smile-recognition demo app. It was hard to position myself perfectly for it to recognize, but it did. It's quite slow, loading web pages, but it works.

          robolink_leila 1 Reply Last reply Reply Quote 0
          • robolink_leila
            robolink_leila last edited by

            @JetForMe Have you been able to run in offline mode without any issues?

            J 1 Reply Last reply Reply Quote 0
            • J
              JetForMe @robolink_leila last edited by

              @robolink_leila The directly-connected machine's issue has to do with how it resolves zumidashboard.ai (because it's got a real DNS server, and isn't using Zumi’s, zumidashboard.ai resolves to a routable IP address. I’m not sure what the right solution is here).

              Neither my iPhone nor my MacBook Pro can get Zumi to connect to Wi-Fi.

              1 Reply Last reply Reply Quote 0
              • robolink_leila
                robolink_leila last edited by

                @JetForMe I saw you made another post, but I'm not sure if this is the same issue. Was this resolved when you used a machine that was not directly connected to the router?

                J 1 Reply Last reply Reply Quote 0
                • J
                  JetForMe last edited by

                  I've tried connecting over a couple of days now, no luck.

                  I've got a Ubiquiti UniFi AP-AC-Lite with WPA encryption offering both 2 GHz and 5 GHz networks (under the same SSID). All the other devices in my house can connect to it. I actually copied and pasted the password from the WLAN configuration page to make sure I wasn't mistyping it.

                  1 Reply Last reply Reply Quote 0
                  • robolink_leila
                    robolink_leila last edited by

                    @JetForMe ,
                    I'll send these reports to the team and see if we can find a solution. In the meantime, try running in offline mode, or connect again later. Thank you for the feedback!

                    1 Reply Last reply Reply Quote 1
                    • Y
                      young92117 last edited by

                      I'm having a same issue. I also reflash the SD card with new img file from robolink. That doesn't seem like help either.

                      1 Reply Last reply Reply Quote 0
                      • Z
                        zlite @JetForMe last edited by

                        @jetforme Me too. Worked once out of six times

                        1 Reply Last reply Reply Quote 0
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