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    As of September 2021, we have moved technical support to Robolink Help

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    can't run tutorial/demo

    Zumi Troubleshooting
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    • F
      fedora22 last edited by

      I was able to connect to wifi and launch zumidashboard.ai, but got stuck at the Jupyter Notebook tutorial. Maybe a newbie mistake.... Loading notebook itself is reeeeally slow. When hit "run" button. [] changes to [...], but nothing happens . Any help would be appreciated!!

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      • robolink_leila
        robolink_leila @fedora22 last edited by

        @fedora22

        I recently posted an FAQ post which has information about the camera error. This may help. Let me know if you have any questions!

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        • F
          fedora22 last edited by

          offiline worked, but I'm getting another error. it seems like camera is not working.

          0_1566446103272_zumi.error.JPG

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          • robolink_leila
            robolink_leila last edited by

            @fedora22 ,
            Can you try running in offline mode? When you open the dashboard, do not connect to the internet and instead click on the orange link at the bottom. Let me know if this helps. If you are still experiencing issues we would be happy to have a support call with you.

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            • F
              fedora22 last edited by

              Thanks for the quick update. I have already tried kernel "restart and clear out" and closed all other notebooks, but didn't help!

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              • robolink_leila
                robolink_leila last edited by

                Hi @fedora22 ,
                Thank you for bringing this to our attention. This is an issue we have started to encounter as well. Our team is working on it and I will update you as soon as we have an answer or an alternative! In the meantime, go to the "Kernel" tab at the top of a Jupyter Notebook and try to restart and clear output. Also, make sure you only have one notebook open at a time.

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