As of September 2021, we have moved technical support to Robolink Help
Welcome to the Robolink Community forum!
You can post here to interact with others in the Robolink community. We're checking it weekly, and we'll respond to some messages. If you're looking for technical support, head over to Robolink Help.
Unusable velcro in kit
-
Hi,
My Zumi kit includes two pieces of same side velcro. I sent email and they suggested I post here. Can you please send replacement?
Thank you!
-
@gojira We have a new version of the manual in progress
Thank you for the feedback.
-
Ah, well I'm not the one who called it velcro. That's what the instructions say
!!
I definitely suggest you update the Parts List!
Thanks
-
@gojira As @gpvillamil mentioned, both sides are supposed to be the same and "locks" into place. Let me know if you have any questions!
-
The material is not velcro, it is 3M Dual Lock. Both sides are the same. It requires a little more pressure than Velcro to lock in place.