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    As of September 2021, we have moved technical support to Robolink Help

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    Zümi wakes up but I can't connect

    Zumi Troubleshooting
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    • R
      rdmueller last edited by

      so, Zümi says "Find zumi8432 in your WiFi list". Done. I connect to the WiFi, but Zümi does not seem to recognize this.
      Access to the website gets me an error "ERR_CONNECTION_REFUSED"
      And ssh connection works a bit, but username password does not work...

      any idea?

      robolink_leila 1 Reply Last reply Reply Quote 0
      • R
        rdmueller last edited by

        the overall car housing.
        I guess the connection between the display and main board was a bit loose...

        1 Reply Last reply Reply Quote 1
        • robolink_leila
          robolink_leila @rdmueller last edited by

          @rdmueller That's great to hear! Which cover are you referring to?

          1 Reply Last reply Reply Quote 0
          • R
            rdmueller last edited by

            Hey! It now runs really fine and is quite fun to play with!

            robolink_leila 1 Reply Last reply Reply Quote 0
            • R
              rdmueller last edited by

              I just removed the cover and now it seems to work. I get all the boot screens...

              1 Reply Last reply Reply Quote 0
              • R
                rdmueller last edited by

                no, I didn't see this screen. How should I contact support?

                btw: it seems that I got the first screen only by chance. Never seen it again...

                1 Reply Last reply Reply Quote 0
                • robolink_leila
                  robolink_leila @rdmueller last edited by

                  @rdmueller Did you see "Go to zumidashboard.ai" on the Zumi screen? If you connected successfully to Zumi's network, you should see this message and only then can you go to your browser and search the URL. If you do not get to this screen, we suggest doing a support call for this unknown issue so we can get our team working on it.

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