Zumi stuck on "Waking up..."

  • My recently built Zumi gets stuck on the "Waking up..." screen with the closed eyes every time I try to boot it up. I've reset it and turned it off and on again multiple times as well as waited a good 20 minutes with no response. How can I fix this?

  • administrators

    Hi @jimmy-adkins ,
    I just wanted to follow up with you about your issue. If you could reply to the form I linked above we can send you the return label for the old RaspberryPi and send you a new one.

  • administrators

    @jimmy-adkins Sorry to hear that! We have seen this issue before and the RaspberryPi wifi module seems to be broken. Please fill out the following form with a link to this post, and we will get one out to you right away. We also ask that you return the RaspberryPi (without the SD card) with the return label that we will provide for you. Let me know if you have any questions!

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