Can't connect to dashboard
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I can connect to my Zumi easily but once it reads "Go to zumidashboard.ai in your browser" and I try to connect, I get stuck on an endless loading screen on the dashboard. I waited longer than 10 minutes and it never connected.
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I have the same issue in all of my browsers! Help!! ![alt text]
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@cmagee1212 @Shoon Have either of you ever updated your dashboard version or connected to the internet? If you have updated and you know the version number you are on, please let me know and we can arrange a call. Thank you!
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@cmagee1212 Thank you for scheduling a call, but before we talk, it would really help our team if you answer the questions above. Thanks!
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@robolink_leila i have not updated the version as far as i am aware. I breifly connected to internet once but haven't been able to again.
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For mine I was able to connect once and it said "A firmware update is available". Once I started the firmware update it started a countdown from 5 and on 3 it said the connection to the internet (or maybe to zumi?) was lost. Ever since that happened I get the current problem where i can connect to Zumi in my wifi but I am not able to load the dashboard.
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@shoon @cmagee1212 I will be sending an email to you both with a solution. Our initial version of the dashboard has some trouble getting online but we will be able to update that for you. Please check your emails associated with your forum account. Thank you!
