As of September 2021, we have moved technical support to Robolink Help
Welcome to the Robolink Community forum!
You can post here to interact with others in the Robolink community. We're checking it weekly, and we'll respond to some messages. If you're looking for technical support, head over to Robolink Help.
Rokit Smart Electric Motor Malfunction
-
Hello. My academy purchased 10 of the Rokit Smart Packages, and one of them seems to have an electric motor that spins(moves) internally, yet doesn't have enough power to turn the gear to operate the robot and the other motor from that same package doesn't appear to move (work) at all. Curious to know if this is a malfunction.
-
@gregoryconely Are you running the code while connected over USB to the computer? Try instead off of battery power (disconnected). If you are still having issues, please let me know and attach a video. You may need a motor swap. Thank you!
