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    As of September 2021, we have moved technical support to Robolink Help

    Welcome to the Robolink Community forum!

    You can post here to interact with others in the Robolink community. We're checking it weekly, and we'll respond to some messages. If you're looking for technical support, head over to Robolink Help.

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    • J
      JY2010 last edited by

      Hi,

      I have solved the camera issue. It seems that it cannot work on older Mac.

      I still cannot solve the drive issue. I swapped the connectors and the same problem exists. left/right buttons are go front and back. Up/down buttons are go left and right.

      Also, the sensors functions in the blocky is greyed. Is there a date for release?

      please assist. thanks

      robolink_leila 2 Replies Last reply Reply Quote 0
      • robolink_leila
        robolink_leila @JY2010 last edited by

        @jy2010 Sure! Send your video to leila@robolink.com and I can take a look at it for you.

        1 Reply Last reply Reply Quote 0
        • J
          JY2010 @robolink_leila last edited by

          @robolink_leila

          hi

          can you share your email. will send it to it. thanks

          robolink_leila 1 Reply Last reply Reply Quote 0
          • robolink_leila
            robolink_leila @JY2010 last edited by

            @jy2010 Could you attach a video showing all four commands? (Forward, backward, left, and right) This will tell us if you have a damaged motor. Thank you!

            J 1 Reply Last reply Reply Quote 0
            • J
              JY2010 last edited by

              hi

              it is a macbook pro 2015.

              the drive still cannot work after i made the changes. btw, i have another zumi and that one is working. But this one is not. Please see the picture below. currently, in drive mode, left/right buttons are forward/backwards, up/down buttons are left/right. thanks

              ![alt text](0_1588990321969_20200509_095944.jpg image url)

              robolink_leila 1 Reply Last reply Reply Quote 0
              • robolink_leila
                robolink_leila @JY2010 last edited by

                @jy2010 For more Blockly content the estimate is mid-summer!

                1 Reply Last reply Reply Quote 0
                • robolink_leila
                  robolink_leila @JY2010 last edited by

                  @jy2010 Could you provide the specs for your computer? This will help us troubleshoot and make sure we can make the demo available for as many machines as possible. As for your motor issue, I think the motors themselves are put on backward. If you take a look at Step 1, the area where you attach the wheel is closer to the back of the board. Wires should be on the inner sides of the motors pointing to the back. If you need some more guidance, please attach a picture.

                  1 Reply Last reply Reply Quote 0
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