UNSOLVED My smart inventor V2 board is not downloading and the IR sensors are not working.

[delanecarty]

Last week I talked to Brandon and Hensel. We went through all of the solutions and I was told to post a video of what is happening. It wont let me post the video because it says I do not have enough privileges for this action.

[robolink_wes]

@delanecarty Just checking in here to see if you were able to get your issues resolved. If not, we're here to help!

[robolink_carl]

@delanecarty If you could post more of the specifics that would definitely help. even uploading the video to youtube or a drive(as mentioned above) can definitely help us with diagnosing the issue. Just post the link on here and we can work on getting your issue resolved.

[robolink_wes]

@Loui2 Thanks for the recommendations! Yes @delanecarty, if you're able to post to a Drive and share it, or just share an unlisted YouTube video, or use @Loui2's recommendation for streamable, that'd be an easy way to share video. You can also e-mail us the video at info@robolink, if you'd like to just share the file. I'm sure @robolink_carl will be able to help you with the video capturing the issue.

[delanecarty]

thank you

[Loui2]

Hello, you can try using something like Google Drive to upload the video and then posting the link here.

Google Drive (requires google account):
https://www.google.com/drive/

Alternative video upload website (does not require an account):
https://streamable.com/