Hi there @nathanbentley! Uh oh, looks like that might be a packaging error, which we can handle for you. You can e-mail us at email@example.com with your shipping address and order number, if you have it.
As of September 2021, we have moved technical support to Robolink Help
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You can post here to interact with others in the Robolink community. We're checking it weekly, and we'll respond to some messages. If you're looking for technical support, head over to Robolink Help.