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    As of September 2021, we have moved technical support to Robolink Help

    Welcome to the Robolink Community forum!

    You can post here to interact with others in the Robolink community. We're checking it weekly, and we'll respond to some messages. If you're looking for technical support, head over to Robolink Help.
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    Posts made by robolink_carl

    • RE: IR sensors are not working

      @jenvander Can you paste your code in here?

      If you could post a video so we can see what's going on it'll provide a little more clarity regarding your issue.

      posted in Rokit Smart
      robolink_carl
      robolink_carl
    • RE: IR sensors are not working

      Hi @jenvander :

      Please use the following link to try troubleshooting your calibration for your bottom IR Sensors:

      https://www.robolink.com/adjusting-sensitivity-smart-inventor-board/

      For the motor issue:

      you might want to check that there are no objects impeding the movement of the robot.

      You might also want to try using slower speeds when using the DCMove command. We do have functions that allow you to independently set the speed for the motors.

      posted in Rokit Smart
      robolink_carl
      robolink_carl
    • RE: How do I install the software properly?

      Hi @senrab can you let me know which part of the installation you struggled at? I apologize that you had issues with our installation, if a part of it needs to be amended could you let us know so we can test it out?

      posted in Rokit Smart
      robolink_carl
      robolink_carl
    • RE: How do I install the software properly?

      Hi Senrab,

      What OS are you planning to use?

      For missing parts we can have that shipped out to you, I apologize for the lack of pieces. Please send your address to info@robolink.com.

      For the software we have it hosted on our website can you show us what your issues is by posting a picture?

      For Windows:
      https://edu.workbencheducation.com/cwists/preview/37751x
      For macOS:
      https://edu.workbencheducation.com/cwists/preview/37557x

      posted in Rokit Smart
      robolink_carl
      robolink_carl
    • RE: Uploaded Code stops Main Controller from Turning On.

      HI @OldManSpock I apologize for the delay. Please note that the soccer robot requires the use of a remote control. Right off the bat, it won't really do anything unless it gets inputs from the remote.

      Can you also send me the code you are using?

      posted in Rokit Smart
      robolink_carl
      robolink_carl
    • RE: Smart Inventor V2 board not working

      @Daniel-M I think you need to restore the original programs onto the board. It looks like you uploaded something new entirely to the board.

      How to restore the programs can be found here: https://basecamp.robolink.com/cwists/preview/311x

      Please let us know if you have any questions.

      posted in Rokit Smart
      robolink_carl
      robolink_carl
    • RE: Replacement parts for cubeworks mini

      Hi @Jpdetamore19 if you can send your request to the following email carl@robolink.com we can work on this request. How many do you need?

      posted in Feedback & Ideas
      robolink_carl
      robolink_carl
    • RE: Hi from Cuba!

      Hi Andy:

      Please use the following link to look through our rokit smart tutorials. https://basecamp.robolink.com/cwists/category#products=[5]&selected_sort_by=alphabetical Please let me know if you need help following a specific tutorial or get stuck with something. All of our product support is done through this forum!

      posted in Rokit Smart
      robolink_carl
      robolink_carl
    • RE: Arduino Code won't Upload

      @lightning Can you post a screenshot of your setup?

      Also please note that the Segway robot isn't supported through the models that we advertise. You're free to use the code, but we don't support the build.

      posted in Rokit Smart
      robolink_carl
      robolink_carl
    • RE: Smart Inventor Board not working

      @jc530 Please try to reset it using the following:

      https://basecamp.robolink.com/cwists/preview/311x

      posted in Rokit Smart Troubleshooting
      robolink_carl
      robolink_carl
    • RE: Smart Inventor Board not working

      Hi @jc530 can you post a video of the issue you are experiencing?

      posted in Rokit Smart Troubleshooting
      robolink_carl
      robolink_carl
    • RE: What light should light up on the Smart Inventor board if the sumo bot program is on?

      It should be the second one also known as the led on pin 12.

      posted in Rokit Smart
      robolink_carl
      robolink_carl
    • RE: Codrone BLE light does not blink red

      HI @Innov7kids please refer to the following. If you can post a video or a picture of what you are seeing that'd be helpful in allowing you to diagnose your issue!

      https://basecamp.robolink.com/cwists/preview/292x

      posted in CoDrone Troubleshooting
      robolink_carl
      robolink_carl
    • RE: Board not showing up on Windows 7

      @kibito127 This might mean that you didn't redirect your sketchbook. You will need to look over the following procedure located on Step 3.

      Please let me know if you have any issues!

      posted in Rokit Smart Troubleshooting
      robolink_carl
      robolink_carl
    • RE: Flashing LEDs

      @vj753 Hi, I think from the video it shows that the IR sensors are detecting lighting on the left resulting in your issue.

      I'll continue with the response through your email.

      posted in Rokit Smart Troubleshooting
      robolink_carl
      robolink_carl
    • RE: Flashing LEDs

      @vj753 Can you post a video of you operating the robot?

      posted in Rokit Smart Troubleshooting
      robolink_carl
      robolink_carl
    • RE: Flashing LEDs

      @vj753

      You might need to adjust the settings on your potentiometer for the line follower to work.

      Please see the following:
      https://www.robolink.com/adjusting-sensitivity-smart-inventor-board/

      If the LEDs flash immediately it might be detecting the ambient lighting in the space you are using. We use IR sensors to cycle through programs, as a result you are getting the IR sensors detecting ambient light thinking you are cycling through programs on the board.

      You can't change the sensitivity of the IR sensors along the topside of the board, only the bottom ones. I suggest moving away from natural sunlight or any strong impacting uv light.

      posted in Rokit Smart Troubleshooting
      robolink_carl
      robolink_carl
    • RE: How Long are the Classes

      @joe306
      -Is it possible to do four classes in a day?
      No, our classes are usually on a weekly basis, we also have the option to do 2 classes per week, but it would be better for you to email admin@robolink.com

      -Are they usually scheduled on Saturdays?
      We're pretty flexible with classes so it really depends on your schedule. Please fill out the following Sign Up Form

      -Which course would you recommend for a beginner for the CoDrone and the RoKit?
      Depends on the age, but I definitely think the rokit smart platform would be the most suited for beginners.

      posted in General Discussion
      robolink_carl
      robolink_carl
    • RE: Other Robolink Arduino sketches

      @jdells59 Hi for use with this kit we utilize basecamp. Examples for the robots will be titled accordingly.

      Feel free to reference this here!

      Learning Site

      This lesson shows you how to program our mouse bot

      posted in Rokit Smart
      robolink_carl
      robolink_carl
    • RE: How Long are the Classes

      @joe306 Classes in San Diego are 2 hours long per session.

      posted in General Discussion
      robolink_carl
      robolink_carl