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    2. Shoon
    As of September 2021, we have moved technical support to Robolink Help

    Welcome to the Robolink Community forum!

    You can post here to interact with others in the Robolink community. We're checking it weekly, and we'll respond to some messages. If you're looking for technical support, head over to Robolink Help.
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    Shoon

    @Shoon

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    Latest posts made by Shoon

    • RE: Wheel Spinning Issue

      @robolink_leila I got a hold of the remaining 42 bots we have. 40 of them have the same issues shown in the videos I posted. 2 of the bots didn't seem to have the issue.

      posted in Rokit Smart
      S
      Shoon
    • RE: Wheel Spinning Issue

      @robolink_leila 2_1611868900875_image2.jpg 1_1611868900874_image1.jpg 0_1611868900873_image0.jpg

      I was able to bring one of the student's bots back with me. In messing with it it seems like the bottom IR sensors are triggering the wheel to spin. Other student's bots seemed to have their wheels start spinning when they clicked 'upload' in Arduino. Others said it happened at random but it could have been their IR sensors causing the wheels to spin, I'm not too sure.

      1. https://www.youtube.com/watch?v=ChC9vf3Ylpg

      This link shows the wheels spinning in upload mode when I move my hand over the bottom IR sensors.

      1. https://www.youtube.com/watch?v=M7qkZY_UZIU

      This video shows that the problem persists when running code on the robot. I included a SmartInventor.DCMotorClose(); function call in the setup of this program as well and the wheel still spins.

      When running code to do line-read programs, obstacle avoidance programs, or simple drive function programs I'm not able to get the wheels to spin through the bottom IR sensors. Only in upload mode and sound only programs does this happen.

      posted in Rokit Smart
      S
      Shoon
    • RE: Wheel Spinning Issue

      Update: The wheels also spin when running the smart inventor recovery code

      posted in Rokit Smart
      S
      Shoon
    • Wheel Spinning Issue

      Hello,

      I'm doing a training session for students to learn Rokit Smart bots. We are using the mouse bot build. My robot is working as intended but some of the student's robots are having issues.

      1. when putting the robot into upload mode the robot's left wheel will spin and will continue spinning while the LED light is flashing to indicate code is ready to be uploaded. Sometimes the wheel will stop spinning when the LED light starts flashing. Regardless, the wheel will spin every time the

      2. When uploading code that only uses the Buzz() function and no driving functions, the robots right wheel starts spinning for about 2-3 seconds while sound is playing. It usually stops but there is no code telling that wheel to spin

      Both of these issues happen when uploading code from my own computer as well as the student's computer to the broken bot. I tried uploading from the student's computer to my bot and my bot still doesn't have these issues. This issue is happening to multiple bots as well. It seems like about half of the students are having this issue.

      posted in Rokit Smart
      S
      Shoon
    • RE: Can't connect to dashboard

      For mine I was able to connect once and it said "A firmware update is available". Once I started the firmware update it started a countdown from 5 and on 3 it said the connection to the internet (or maybe to zumi?) was lost. Ever since that happened I get the current problem where i can connect to Zumi in my wifi but I am not able to load the dashboard.

      posted in Zumi Troubleshooting
      S
      Shoon
    • Can't connect to dashboard

      I can connect to my Zumi easily but once it reads "Go to zumidashboard.ai in your browser" and I try to connect, I get stuck on an endless loading screen on the dashboard. I waited longer than 10 minutes and it never connected.

      0_1581176174440_zumidash.PNG

      posted in Zumi Troubleshooting
      S
      Shoon